Listening isn’t just hearing words—it’s about fostering empathy, connection, and understanding to build stronger relationships. In this episode, Dr. Graham Taylor speaks with Christine Miles, a leading expert in transformative listening. Christine, author of What Is It Costing You Not to Listen?: The Power of Understanding to Connect, Influence, Solve & Sell, has dedicated over 25 years to helping individuals, families, and organizations enhance human connection. With a BS in Psychology from Millersville University and a Master’s in Psychology from the University of Pennsylvania, Christine is also the Founder and CEO of Equipt, a company that empowers businesses to develop empathy-driven cultures and apply human skills for impactful results. Today, Christine shares why teaching kids to listen is essential, offers practical strategies to cultivate this skill, and provides tools to overcome common challenges and distractions.

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