Listening is not about agreement, but about understanding. It unlocks the door to genuine connection, weaving together both facts and feelings into meaningful stories. Empathy follows only after we’ve mastered the art of listening. In this episode, Dr. Graham Taylor speaks with Christine Miles, a renowned executive coach, thought leader, entrepreneur, and world expert in transformative listening. Christine is the author of “What Is It Costing You Not to Listen?: The Power of Understanding to Connect, Influence, Solve & Sell”, and has spent over 25 years helping executives, individuals, and families deepen human connections, transforming both businesses and lives. With a BS in Psychology from Millersville University and a Master’s in Psychology from the University of Pennsylvania, Christine is also the Founder and CEO of Equipt, an organization dedicated to helping businesses apply human skills to drive results and cultivate empathy-based cultures. We're thrilled to have Christine with us today to explore the profound impact of listening and discuss insights from her book.

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